Table of contents:
Article 1 - Definitions
Article 2 - Identity of the entrepreneur
Article 3 - Applicability
Article 4 - The offer
Article 5 - The agreement
Article 6 - Exclusion of the right of withdrawal
Article 7 - The price
Article 8 - Compliance and additional warranty
Article 9 - Delivery and execution
Article 10 - Payment
Article 11 - Complaints procedure
Article 12 - Additional or deviating provisions
Article 13 - Privacy Article 1 - Definitions

In these conditions the following definitions apply:

Additional agreement: an agreement whereby the consumer acquires products, digital content and/or services in connection with a distance contract and these goods, digital content and/or services are supplied by the entrepreneur or by a third party on the basis of an agreement between that third party and the entrepreneur; Consumer: the natural person who is not acting for purposes related to his trade, business, craft or profession; Right of withdrawal: the consumer's option to cancel the distance contract within the cooling-off period; Entrepreneur: the natural or legal person who offers products, (access to) digital content and/or services remotely to consumers; Distance contract: an agreement concluded between the entrepreneur and the consumer in the context of an organized system for distance selling of products, digital content and/or services, in which exclusive or joint use is made of up to and including the conclusion of the agreement uses one or more techniques for remote communication;

Article 2 – Identity of the entrepreneur
Email: [email protected]
Country: Netherlands

Article 3 – Applicability

These general terms and conditions apply to every offer from and to every distance contract concluded between and the consumer. Before the distance contract is concluded, the text of these general terms and conditions will be made available to the consumer. If this is not reasonably possible, the entrepreneur will indicate before the distance contract is concluded how the general terms and conditions can be viewed at the entrepreneur and that they will be sent free of charge as soon as possible at the consumer's request. If the distance contract is concluded electronically, notwithstanding the previous paragraph and before the distance contract is concluded, the text of these general terms and conditions can be made available to the consumer electronically in such a way that it can be read by the consumer. can be easily stored on a durable data carrier. If this is not reasonably possible, before the distance contract is concluded, it will be indicated where the general terms and conditions can be viewed electronically and that they will be sent free of charge electronically or otherwise at the request of the consumer.

Article 4 – The offer

If an offer has a limited period of validity or is made subject to conditions, this will be expressly stated in the offer.
The offer contains a complete and accurate description of the products, digital content and/or services offered. The description is sufficiently detailed to enable a good assessment of the offer by the consumer. If uses images, they are a true representation of the products, services and/or digital content offered. Obvious mistakes or errors in the offer do not bind Each offer contains such information that it is clear to the consumer what the rights and obligations are associated with accepting the offer.

Article 5 – The agreement

The agreement is concluded, subject to the provisions of paragraph 4, at the time of acceptance by the consumer of the offer and compliance with the conditions set. can, within legal frameworks, inform itself whether the consumer can meet his payment obligations, as well as all those facts and factors that are important for a responsible conclusion of the distance contract. If, based on this investigation, the entrepreneur has good reasons not to enter into the agreement, he is entitled to refuse an order or request with reasons or to attach special conditions to the execution.

Article 6 – Exclusion of right of withdrawal can exclude the following products and services from the right of withdrawal, but only if the entrepreneur has clearly stated this in the offer, at least in time before concluding the agreement: Products manufactured according to the consumer's specifications, which are not prefabricated and which are manufactured on the basis of an individual choice or decision of the consumer, or which are clearly intended for a specific person; Products that spoil quickly or have a limited shelf life; Sealed products that are not suitable for return for reasons of health protection or hygiene and of which the seal has been broken after delivery; Products that, by their nature, are irreversibly mixed with other products after delivery;

Article 7 – The price

During the period of validity stated in the offer, the prices of the products and/or services offered will not be increased, except for price changes as a result of changes in VAT rates and shipping costs. The prices stated in the offer of products or services do not include shipping costs.

Article 8 – Compliance with agreement and additional warranty guarantees that the products and/or services comply with the agreement, the specifications stated in the offer, the reasonable requirements of reliability and/or usability and the legal provisions existing on the date of the conclusion of the agreement. and/or government regulations. If agreed, the entrepreneur also guarantees that the product is suitable for other than normal use.

Article 9 – Delivery and execution

The entrepreneur will exercise the utmost care when receiving and executing orders for products and when assessing applications for the provision of services. The place of delivery is the address that the consumer has communicated to the entrepreneur. Taking into account what is stated in Article 4 of these general terms and conditions, the entrepreneur will execute accepted orders expeditiously, but no later than within 30 days, unless a different delivery period has been agreed. If delivery is delayed, or if an order cannot be fulfilled or can only be partially fulfilled, the consumer will be notified of this no later than 30 days after he has placed the order. In that case, the consumer has the right to terminate the agreement without costs and is entitled to any compensation. The risk of damage and/or loss of products rests with the consumer until the moment of delivery to the consumer or a representative designated in advance and made known to the entrepreneur, unless expressly agreed otherwise. Deliveries to countries other than the Netherlands are only made for certain products. In addition, the delivery time to countries other than the Netherlands is longer. For the exact duration, please contact our customer service. Standard shipping: risk lies with the consumer. always ships. If the shipment has not arrived in this case, the risk lies with the customer and cannot be held responsible.

Article 10 – Payment

The consumer has the obligation to immediately report any inaccuracies in payment details provided or stated to Unless otherwise stated in the agreement or additional conditions, the amounts owed by the consumer must be paid before shipping the products. By accepting the General Terms and Conditions, the consumer declares that he has taken note of the payment options.

Article 11 – Complaints procedure

The entrepreneur has a sufficiently publicized complaints procedure and handles the complaint in accordance with this complaints procedure. Complaints about the execution of the agreement must be submitted fully and clearly described to within a reasonable time after the consumer has discovered the defects and within two weeks of receipt of the order. If no order has been received, notification of non-receipt must be made within 7 days of placing the order. Complaints submitted to the entrepreneur will be answered within a period of 14 days from the date of receipt. If a complaint requires a foreseeably longer processing time, the entrepreneur will respond within 14 days with an acknowledgment of receipt and an indication of when the consumer can expect a more detailed answer. The consumer must give the entrepreneur at least 4 weeks to resolve the complaint by mutual agreement.

Article 12 – Additional or deviating provisions

Additional or deviating provisions from these general terms and conditions may not be to the detriment of the consumer and must be recorded in writing or in such a way that they can be stored by the consumer in an accessible manner on a durable data carrier.

Customers must be at least 18 years old. does everything it can to prevent customers under the age of 18 from ordering from us. Orders can only be placed if the customer indicates that he is 18 years or older. If there is any doubt about the age, will contact the customer in question on a random basis. reserves the right to cancel an order and issue a refund.

Article 13 – Privacy

The privacy of our customers is important and we ensure that it is guaranteed. Payment details will be deleted by us after 72 hours after the order has arrived and we will not store any further data (except when creating an account). Customers are free to create an account on our website to place orders. In that case, the data will of course be stored, but we cannot access it any further. If you want your account to be destroyed, please contact our customer service. We do not do anything with personal data other than delivering orders and contact via e-mail.

Disclaimer: does not directly own and/or sell weed, hash or other products. We ( only take care of collecting and shipping products for the customer. We ( receive a small compensation for this service, which is fully in collaboration with a number of Dutch coffee shops. We ( do not “resell” anything.

We ( reserve the right to cancel orders if, in our view, an individual orders too frequently. Our services focus solely on recreational use, not on mass sales and/or wholesale. In the event of any cancellation, you will be contacted by email and payments will be returned in full.